Way back in the 20th century when Kotter wrote about leading change, most organizations mobilized a change management team to deal with a...

Has this ever happened to you?  You decided to delegate an important task to a subordinate.  Perhaps your first inclination was to do i...

Number One Fear I've heard it.  You've probably heard it.  The notion that most people's biggest fear is public speaking.  (D...

Seduction of Process Efficiency I'll never forget a conversation I had decades ago with an engineer from India.  I was trying to expla...

Sometimes people confuse coaching and selling.  After all, both can use questions in order to achieve a desired result.  My favorite e...

The news media are, for the most part, the bringers of bad news... and it's not entirely the media's fault, bad news gets higher ...

This morning I forgot my superpowers. Maybe it's happened to you.  You wake up in a bad mood, or have an early meeting that doesn...

Do I have spinach in my teeth? Telling The Truth Imagine your team is ready to walk into a client conference room and make an importan...